Frequently asked questions
Can't find what you're looking for? Email care@easytot.com or text +1-877-853-3013.
How much do you charge for shipping?
How much do you charge for shipping?
We're pleased to offer a $10 shipping credit on all orders over $75. Shipping costs vary by brand: some charge a flat fee per order, others charge based on the products and quantity in your cart. If you order from multiple brands, shipping is added per brand.
When will I receive my order?
When will I receive my order?
Estimated delivery dates are shown on each product page and reflect averages across our orders. We can't guarantee delivery by the date shown — orders may arrive later due to fulfillment timing, shipping delays, or customs delays for items shipping from outside the U.S.
If you need something by a hard deadline, email care@easytot.com before ordering — we can confirm where it ships from and expedite when possible.
Can I return an item I purchased?
Can I return an item I purchased?
Yes — we have a 30-day return policy. You have 30 days from delivery to start a return at our returns page. Items must be unworn or unused, in original packaging, with tags attached.
Non-returnable items: final sale items, items 30+ days past delivery, gift cards, items sold as-is or open-box, items worn/washed/assembled, items missing tags or packaging, personalized or made-to-order items.
Items returned without an approved return request will not be accepted. Approved returns receive a return shipping label and packing instructions by email.
Can I cancel or change my order?
Can I cancel or change my order?
If your order was placed less than 30 minutes ago, you can edit it online using the link in your order confirmation email.
After 30 minutes, we can't guarantee cancellations or changes, but we may be able to update orders that haven't shipped yet. Once an order has shipped, it cannot be changed or canceled.
Email care@easytot.com with your order number to request a change.
Which payment methods are accepted?
Which payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, Diner's Club, ApplePay, ShopPay, PayPal, and Venmo.
How does the Easy Baby Registry work?
How does the Easy Baby Registry work?
One checkout. Price matched automatically. Real cash funds via Venmo, CashApp or PayPal. Your shipping address is pre-filled for guests, and items are marked purchased automatically so there are no duplicates. Start a registry →
What brands do you carry?
What brands do you carry?
EasyTot partners with 1,000+ premium baby and kids brands — curated, design-forward, mostly U.S. and EU. See the full brand list →
What is EasyTot Insider?
What is EasyTot Insider?
Insider is our membership program: members save 25% on clothing and shoes, get free shipping on every order, and unlock exclusive early-access drops. Learn more →

